LEGAL

Privacy Policy

Last updated: March 31, 2026

This Privacy Policy describes how LUXE CLUB MANILA (“we”, “us”, or “our”) collects, uses and protects personal information when you use luxeclubmanila.com. By using LUXE CLUB MANILA, you agree to the practices described in this policy.

1. Data We Collect

When you use LUXE CLUB MANILA (accessible at luxeclubmanila.com), we may collect the following types of information:

Usage Data: Pages visited, time spent on each page, browser type, device type, IP address, and referring URLs. This is collected automatically via analytics tools.
Form Submissions: When you submit a VIP membership application, venue partnership enquiry, or concierge request, we collect the information you provide — including your name, email address, WhatsApp number, and any preferences you share.
Cookies & Session Data: We use cookies to maintain session state, remember preferences, and improve site performance. See Section 4 for more on cookies.
Venue Interaction Data: When you interact with venue listings, compare options, or use Sofia AI, we may record these preferences to improve recommendation accuracy.

2. How We Use Your Data

We use the data we collect for the following purposes:

Service Delivery: To process concierge requests, match you with appropriate venues, and facilitate bookings through our platform.
Personalisation: To improve Sofia AI's recommendations based on your stated preferences, past interactions, and usage patterns.
Communication: To respond to enquiries, send confirmation emails, and — if you have opted in — deliver our monthly curated newsletter and event invitations.
Platform Improvement: To analyse usage patterns, identify technical issues, and improve the quality and relevance of our content and AI recommendations.
Compliance: To comply with applicable Philippine and international data protection laws, including the Republic Act No. 10173 (Data Privacy Act of 2012).

We do not sell your personal data to third parties. We do not share your data with partner venues without your explicit consent.

3. Cookies

LUXE CLUB MANILA uses cookies and similar tracking technologies. We use:

Essential Cookies: Required for the site to function. These cannot be disabled and include session management and security cookies.
Analytics Cookies: Help us understand how visitors interact with the site. We use anonymised analytics data to improve content and performance.
Preference Cookies: Remember your stated preferences (e.g., preferred district, budget range) to improve your experience across sessions.

You may disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality. By continuing to use LUXE CLUB MANILA after being notified of our cookie use, you consent to our cookie policy.

4. Third-Party Services

LUXE CLUB MANILA integrates with the following third-party services, each of which operates under its own privacy policy:

Google Places API: Used to aggregate real-time venue data, ratings and location information for listed venues.
Supabase: Our backend database and authentication provider. Data stored in Supabase is encrypted at rest and in transit.
WhatsApp Business: Used for concierge communication when you opt in to WhatsApp-based service.
Analytics Providers: We use standard web analytics tools to understand usage patterns. All data is anonymised before processing.

We are not responsible for the privacy practices of external sites or platforms linked from LUXE CLUB MANILA.

5. Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable international regulations, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data, subject to our legal and operational retention requirements.
Right to Object: Object to certain processing of your data, including direct marketing.
Right to Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at concierge@luxeclubmanila.com. We will respond within 30 days.

6. Contact

If you have questions about this Privacy Policy or how LUXE CLUB MANILA handles your personal data, please contact us:

Email: concierge@luxeclubmanila.com **Location:** BGC, Taguig City, Metro Manila, Philippines **Website:** luxeclubmanila.com

This Privacy Policy was last updated on March 31, 2026. We reserve the right to update this policy at any time. Continued use of LUXE CLUB MANILA after changes constitutes acceptance of the updated policy.